Get in Touch Have questions about our wholesale products or services? We're here to help. Reach out to our team for pricing inquiries, order support, or to learn more about how we can help stock your store with fast-moving inventory.
Have questions about our wholesale services, ordering process, or product availability? Browse our frequently asked questions below to find quick answers, or reach out directly if you need additional assistance.
Our standard order processing time is 24–48 hours after order confirmation. For larger bulk orders, we'll provide a specific timeline during the ordering process. Most orders ship within 2–3 business days.
Our minimum order quantity varies by product category. For disposable vapes and accessories, the minimum is typically $500 per order. For hardware and larger items, please contact us for specific MOQ requirements. We offer competitive pricing for bulk orders.
Yes, we specialize in wholesale pricing for retailers, smoke shops, and vape stores. Our pricing is transparent and competitive. To access wholesale pricing, you'll need to create a wholesale account. Contact us to set up your account and receive our current wholesale catalog with pricing.
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress through our carrier's website. For bulk orders, we also provide real-time inventory tracking and order management system access.
We accept returns within 30 days of delivery for unopened, unused products in original packaging. Defective items are eligible for immediate replacement or refund. Please contact our support team before returning items. Custom or special orders may have different return policies, which will be communicated at the time of order.